Frequently Asked Questions (FAQs)
Website Customization & Features
GiviAI is an AI-powered platform that allows users to create a website in just 2 minutes by filling
out a simple form. No coding or drag-and-drop design is required. Once the form is submitted, the
website is generated automatically.
You can customize the color scheme of your website by choosing from predefined colors in the "Website Colors" dropdown. Alternatively, you can select your own colors by unchecking the "Use Predefined Website Colors" option. This will enable the color picker tool, allowing you to choose both a primary and a secondary color.
Yes, we offer customization options for additional services, pages, and features. The minimum customization fee is ₹999. If the customization work requires additional charges, we will inform you in advance. The website customization will proceed only after you agree to the final customization fee.
Yes, since you receive a complete ZIP file of your website, you can modify and expand it anytime to
add new features.
Yes, websites created with GiviAI come with a pre-integrated contact form. You simply need to create a business email and update the email ID and password in the submit_form.php file. If you face any issues, our team is available to assist you with the integration. Additionally, you can integrate a chatbot by modifying the provided website files or seeking help from a developer.
Currently, we do not offer eCommerce website creation. However, we plan to introduce this feature in the future. Stay tuned for updates!
You can replace the existing image by uploading your preferred image in the assets/images/services/ folder.
No, you should not change the image name. The website is already linked to the existing file name, and renaming it will prevent the image from displaying properly.
If you change the image name, the website will not be able to find the image, and it will not be displayed.
Yes, you can add a new image with a different name, but you will also need to update the website's code to link it properly.
Navigation & Design
GiviAI automatically adjusts the menu type based on the number of services you enter in the form. If you add more than 12 services, GiviAI will automatically create a mega menu dropdown, so you don't have to worry about it.
Yes, you can edit the layout using the provided website files. You have complete control over the
design.
Yes, GiviAI-generated websites are designed to be responsive and mobile-friendly.
Access & Editing
Yes, after your website is created, we provide a ZIP file containing all necessary files, allowing
you to edit and host it anywhere.
Yes, since we provide you with a ZIP file, you can modify the content, design, and functionality as
needed using any website editor.
No, GiviAI is designed for users with no coding experience. You simply fill out a form, and our AI
generates the website for you.
Domain & Hosting
No, GiviAI does not provide domain and hosting services. However, we can recommend reliable hosting
providers.
Yes, you can use your existing domain by uploading your website files to your preferred hosting
provider.
Yes, you can host your website on any hosting provider of your choice. The ZIP file contains all
necessary files for deployment.
Yes, since you own the website files, you can transfer them to any hosting provider anytime.
We offer a free domain with your website package, provided its value does not exceed 1000. If you
want a premium domain, you can purchase it separately or upgrade your package.
Pricing & Refunds
Our pricing varies based on the package you choose. Please visit our
Pricing Page
for the latest details.
Since our product is digital, once you receive the website files, we cannot offer a refund. You have
complete ownership of the files.
If you create a website using GiviAI and do not require any customization from our team, you won't have to pay any additional charges. There are no hidden fees.
We do not offer free trials, but you can explore our demo websites before purchasing.
Order Cancellation
If you lose your files, you can re-download them from your account if the download period is still
active. Otherwise, you may need to regenerate your website.
Yes, you can upgrade to a higher package with more features. Contact our support team to process the
upgrade.
Since website generation is an instant process, cancellations are not possible after the files have
been delivered.
If you enter incorrect business details during form filling before website generation, you can contact
support@giviai.com, and we will assist you in regenerating your website
with the correct details. However, please note that the domain name cannot be changed, as we charge for and
consider one domain per website.
Shipping Policy
We will automatically generate the website on our server, and a ZIP file will be downloaded to your device after the payment is successfully processed
Your website files are generated instantly after completing the form and payment. In some cases, it
may take up to 5 minutes for processing.
If you do not receive the website ZIP file or if the creation process fails due to any technical issue,
don't worry! We will help you regenerate it. Simply send us a screenshot of the error or raise a support
request at support@giviai.com.
SEO & Marketing
Yes, GiviAI-generated websites follow basic SEO best practices. You can optimize further using meta
tags and structured data.
Yes, you can integrate Google Analytics by adding the tracking code to your website files.
Yes, you can add email marketing tools like Mailchimp by modifying your website code.
Note: This requires technical skills, and we can only guide you through the process.
Support & Security
We offer basic support for setting up your website. For additional help, you can refer to our
documentation or hire a developer.
Yes, GiviAI-generated websites are built following security best practices. However, you should
ensure your hosting provider offers SSL and other security features.
You can reach out to our support team at support@giviai.com for basic assistance or refer to our help guides for troubleshooting.